How We Protect Your Privacy
Soccer24 follows internationally recognized security standards to protect your data.
Encrypted Data
All your data is protected with SSL/TLS encryption. Third parties can never access your information during data transfers.
No Data Selling
We never sell your personal information to third parties. Your data is used solely to improve our services.
Your Control
You can request to update, delete, or export your data at any time. Full control stays with you.
Secure Storage
Your data is stored on high-grade secure servers. Regular security audits and updates are carried out to keep your data protected.
Full Transparency
What data is collected and why — everything is clearly stated in this policy. There are no hidden terms.
Marketing Options
You can opt out of promotional messages at any time. Manage your communication preferences however you like.
This Privacy Policy applies to all users of the soccer24.click website and its associated services. By using the platform, you agree to this policy.
1 Introduction
Soccer24 is a trusted online sports betting and gaming platform built with Bangladeshi users in mind. We believe protecting your personal information is our ethical responsibility. This Privacy Policy explains what information soccer24 collects, why we collect it, and how it is used and kept secure.
We want you to use soccer24 with complete peace of mind. That's why this policy is written in plain, straightforward language — no complex legal jargon. If you ever have questions, our support team is available anytime.
Soccer24's Privacy Policy complies with international data protection standards. We do not collect or use any data without user consent. After reading this policy, you will have a clear understanding of your rights over your personal information.
2 What Information We Collect
Soccer24 collects data in two ways — directly from you and automatically through your use of the platform. Details are outlined below.
2.1 Information You Provide Directly
| Data Type | When Collected | Requirements |
|---|---|---|
| Full Name | At Registration | Mandatory |
| Email Address | At Registration | Mandatory |
| Mobile Number | During Registration & Payment | Mandatory |
| Date of Birth | At Registration | Mandatory (age verification) |
| National ID / Passport | During KYC Verification | Required When Necessary |
| Payment Information (mobile number) | During Deposits/Withdrawals | Mandatory |
2.2 Automatically Collected Information
When you use soccer24, certain information is collected automatically:
- IP address and device type.
- Browser and operating system information.
- Time spent on the site and pages visited.
- Betting and gaming history.
- Transaction history and timestamps.
- Login time and location (approximate).
We only collect information that is strictly necessary for delivering our services and maintaining security. Collecting excessive or unnecessary data goes against our policy.
3 How Your Information Is Used
Soccer24 uses your information only for the specific purposes outlined below. Your data is never used for any unauthorized purpose.
- Account Management: For registration, login, and account verification.
- Payment Processing: To securely process deposits and withdrawals.
- Customer Support: To resolve your complaints and issues.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Legal Obligations: To meet regulatory compliance requirements.
- Service Improvement: To analyze usage patterns and improve the platform.
- Promotional Communications: To keep you informed about offers and bonuses, with your consent.
- Responsible Gaming: To identify patterns of excessive gaming and provide appropriate support.
You can opt out of promotional emails or SMS at any time through your account settings. Messages related to core services cannot be disabled.
4 Cookie Policy
Soccer24 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: To remember your preferences such as language and settings.
- Analytics Cookies: To collect site usage data and improve our services.
- Marketing Cookies: To show relevant advertisements and offers (only after your consent).
4.2 Cookie Controls
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may cause some features on soccer24 to stop working correctly. Most modern browsers include built-in cookie management options.
5 Data Sharing & Third Parties
Soccer24 never sells your personal information. However, certain information may be shared in specific circumstances to provide our services:
- Payment Providers: Only the information necessary to process transactions is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket.
- Identity Verification Services: With approved third parties for KYC processing.
- Legal Authorities: In response to a court order or a valid request from a regulatory authority.
- Security Partners: For fraud prevention and cybersecurity.
- Business Transfers: In the event of a company merger or sale, always subject to the terms of this policy.
All of our third-party partners operate under strict privacy agreements and are not permitted to use your information for any other purpose.
6 Data Security Measures
Soccer24 protects your data using industry-leading security measures. The following safeguards are in place to uphold our Privacy Policy:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall Protection: An advanced firewall system blocks unauthorized access.
- Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
- Staff Training: All staff receive regular training on data protection.
- Data Minimization: Only the data that is strictly necessary is retained.
- Automatic Logout: Sessions automatically end after a period of inactivity.
However, no one can guarantee 100% security on the internet. We encourage you to use a strong password and never share it with anyone. Report any suspicious activity to us immediately.
7 Your Privacy Rights
As a soccer24 user, you have the following rights over your personal data:
- Right to Know: You can find out what information we hold about you.
- Right to Rectification: You can request that incorrect or outdated information be updated.
- Right to Erasure: In certain circumstances, you can request that your data be deleted.
- Right to Portability: You may request an export of your data in a portable format.
- Right to Restrict Processing: You can restrict the processing of your data for specific purposes.
- Right to Object: You can object to the use of your data for marketing or profiling.
- Right to Withdraw Consent: You can withdraw any consent you have previously given at any time.
To exercise these rights support@soccer24.clickEmail us at. We typically respond to requests within 30 days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.
8 Children's Privacy
Soccer24 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age is verified at registration, and sign-ups by minors are strictly prohibited.
If we become aware that a minor's information has been collected inadvertently, that account will be closed immediately and all associated data will be deleted. If you believe your child has registered on soccer24, please contact us right away.
Registration or use of the platform by anyone under 18 is strictly prohibited. We are committed to responsible gaming.
9 Third-Party Links & Services
Soccer24 may use certain third-party services on its platform, such as payment gateways and analytics tools. These third-party services are governed by their own privacy policies.
We are not responsible for the privacy practices of these third parties. That said, we only work with trusted, reputable partners who maintain high standards of data protection. All partners contracted with us are required to comply with strict privacy standards.
10 Policy Updates
Soccer24 reserves the right to update this Privacy Policy at any time. For any significant changes, we will endeavor to send advance notice to your registered email, and the "Last Updated" date at the top of the page will be revised accordingly.
Continuing to use soccer24 after any changes have been made constitutes your acceptance of the updated policy. We recommend reviewing this page regularly. Your privacy rights will always be governed by the most current version of this policy.
11 Contact
For any questions about this Privacy Policy or requests regarding your personal data, please get in touch with us:
- Email: support@soccer24.click
- Live Chat: Live chat support is available once you are logged in to the platform.
- FAQ: For answers to common questions FAQ Page View.
Our privacy team is available 7 days a week. Support is available in Bengali, and we typically respond within 24–48 hours.