Key Highlights of the Terms & Conditions
The following 6 topics form the core of soccer24's terms and conditions.
Account Registration
Anyone aged 18 or above may open an account with soccer24. Providing accurate information at the time of registration is mandatory.
Payments & Withdrawals
Transact via Mobile Pay, Nagad, and Rocket. Withdrawals are processed within 24 hours once KYC verification is complete.
Bonuses & Promotions
All bonus offers come with their own wagering requirements. Accepting a bonus means you agree to the associated terms.
Prohibited Activities
Fraud, operating multiple accounts, and bonus abuse are strictly prohibited. Violations will result in account closure.
Responsible Gaming
Soccer24 is committed to responsible gaming. Users can set their own betting limits or take a break from their account at any time.
Dispute Resolution
For any dispute, please contact our customer support team in the first instance. If the matter remains unresolved, it will be referred to an independent third party for arbitration.
These Terms & Conditions apply to all users of the soccer24 platform. By accessing the site, you are deemed to have accepted these terms.
1 General Terms & Conditions
Soccer24 (hereinafter referred to as the "Platform" or "we") is an online sports betting and gaming service provider. These Terms & Conditions ("Terms") apply to the use of the soccer24.click website and its associated mobile applications.
By accessing or using our platform, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our platform.
1.1 Applicability
These terms apply to all services on soccer24, including Sports Betting, live betting, casino games, virtual sports, and other gaming products. Additional terms may apply to specific promotions or bonuses.
1.2 Language
The Bengali version of these terms is provided for the convenience of Bangladeshi users. In the event of any dispute or ambiguity, the original English version shall take precedence.
2 Account Registration & Eligibility
To register with soccer24, you must meet the eligibility requirements below. Failure to comply with these conditions may result in immediate account closure.
- You must be 18 years of age or older.
- You are not a resident of any country or region where online betting is prohibited by law.
- Only one account per person is allowed — multiple accounts under the same identity are strictly prohibited.
- All information provided during registration must be truthful, accurate, and complete.
- You must operate your account using your own identity — managing an account under someone else's name is strictly prohibited.
2.1 Identity Verification (KYC)
Soccer24 may request identity verification documents at any time. This typically includes a copy of your National ID (NID), passport, or driving licence. Withdrawals may be delayed if KYC verification has not been completed.
2.2 Account Security
You are solely responsible for keeping your account password and login credentials confidential. soccer24 is not liable for any unauthorized use of your account. If you notice any suspicious activity, contact our support team immediately.
3 Payment & Withdrawal Policy
Soccer24 supports Bangladesh's most popular mobile banking services. All transactions are processed in Bangladeshi Taka (BDT).
3.1 Deposits
- Minimum deposit amount: ৳100.
- Supported payment methods: Mobile Pay, Nagad, Rocket.
- Deposits are typically credited to your account instantly.
- No additional charges are applied to deposits.
3.2 Withdrawals
- Minimum withdrawal amount: ৳500.
- Withdrawals are typically processed within 1–24 hours.
- Withdrawals may be put on hold if KYC verification has not been completed.
- Withdrawals must be made using the same payment method as the deposit.
- Withdrawals may be temporarily placed on hold if suspicious activity is detected.
Before making a withdrawal, please ensure that your account's KYC verification is complete and all bonus wagering requirements have been fulfilled.
3.3 Currency & Tax
All transactions are processed in BDT. Any applicable taxes or duties on winnings are solely the user's responsibility. soccer24 does not provide tax advice.
4 Betting Rules
Please read the following rules carefully before placing any bets on soccer24. These rules apply to all types of betting.
4.1 Bet Acceptance
Soccer24 reserves the right to accept or refuse any bet. If incorrect odds are displayed due to a technical error, the affected bet may be voided. Once a bet is confirmed, it cannot be cancelled — for live betting, cancellation requests may be made up until the event begins.
4.2 Event Cancellation
If a sports event is cancelled or postponed, all bets on that event are generally considered void and stakes are refunded. However, if at least 90% of the event has been completed, the result may be deemed final.
4.3 Maximum Winnings Cap
The maximum winnings from a single bet are subject to set limits, which vary depending on the event type and market. Contact our support team for more details.
4.4 Live Betting
Odds in Live Betting change rapidly and may shift right up until a bet is confirmed. soccer24 reserves the right to temporarily suspend any market during a live event.
5 Bonus & Promotion Terms
Soccer24 regularly offers a range of bonuses and promotions. Each bonus comes with its own specific terms that must be met.
5.1 Welcome Bonus
New members receive a welcome bonus at a set rate on their first deposit. To qualify, a minimum deposit requirement must be met and the bonus must be claimed within 7 days of registration.
5.2 Wagering Requirements
- Wagering requirements apply to all bonuses — typically 5–30x the bonus amount.
- Bonus balances cannot be withdrawn until wagering requirements have been met.
- Wagering requirements must be met within a specified time frame, or the bonus will be forfeited.
- Bonuses may only be used on specific games or markets.
5.3 Cashback & Free Bets
Separate terms apply to weekly cashback and free bet offers. Winnings from free bets can generally be withdrawn directly, minus the value of the original free bet.
Soccer24 reserves the right to modify or cancel any bonus offer at any time. For the latest offers, Voucher Page View.
6 Prohibited Activities
The following activities are strictly prohibited on soccer24. Violating these rules may result in permanent account closure and forfeiture of all balances.
- Operating multiple accounts under the same identity.
- Registering with false information or under another person's identity.
- Abusing or manipulating the bonus system.
- Exploiting technical errors or bugs to gain an unfair advantage.
- Using software bots or automation tools of any kind for betting or gaming.
- Participating in money laundering or any other illegal financial activity.
- Threatening or harassing other users.
- Match fixing or manipulating the outcome of any event.
If suspicious activity is detected, soccer24 may open an investigation and suspend the account without prior notice.
7 Account Closure & Suspension
Soccer24 reserves the right to suspend or permanently close accounts in the following circumstances:
- Violation of these Terms & Conditions.
- Failure to submit KYC verification documents on time.
- If an account shows no activity for an extended period (typically 12 months).
- Under the direction of a court or regulatory authority.
7.1 Self-Initiated Account Closure
You may request to close your account at any time by emailing support@soccer24.click. We recommend withdrawing any remaining balance before submitting your request.
8 Privacy & Data Protection
Soccer24 places the highest priority on protecting users' personal information. For full details on how your data is collected, stored, and used, please refer to our Privacy Policy Available on the page.
To be clear, we do not sell your information to third parties. Certain data may be shared with partners as necessary to deliver our services and maintain security, but always in the interest of protecting you.
9 Responsible Gaming
Soccer24 is firmly committed to responsible gaming. To help ensure that gaming never becomes a problem, we offer the following tools:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Betting Limits: Take control of how much you bet.
- Self-Exclusion: Temporarily suspend your account for a set period of time.
- Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
- Permanent Closure: Permanently close your account if needed.
For more details, visit our Responsible Gaming Visit the page. If you're experiencing any gambling-related issues, please contact our support team for professional assistance.
10 Dispute Resolution
For any dispute or complaint, please follow the steps below:
10.1 Step One — Customer Service
Start by contacting our customer support team via live chat or email to submit your complaint. We aim to provide an initial response within 48 hours.
10.2 Step Two — Formal Complaint
If your issue remains unresolved through customer service, submit a formal complaint in writing, including all relevant information, screenshots, and transaction details.
10.3 Step Three — Arbitration
If a resolution cannot be reached by both parties, the dispute will be referred to a neutral third-party arbitrator. The arbitrator's decision will be final and binding.
11 Changes to Terms & Conditions
Soccer24 reserves the right to update these Terms & Conditions at any time. For significant changes, we will endeavor to send advance notice to your registered email. Continued use of the platform after any changes constitutes acceptance of the updated terms.
We recommend reviewing this page regularly. You can check the "Last Updated" date at the top of the page to see when the most recent changes were made.
12 Contact
If you have any questions or comments about these terms and conditions, please get in touch with us:
- Email: support@soccer24.click
- Live Chat: Live chat support is available once you are logged in to the platform.
- FAQ: For answers to common questions FAQ Page View.
Our support team is available 24/7, every day of the week. Support is also available in Bengali.